Ticket Info
Tickets may be purchased online by credit or debit card or at the Box Office. All major credit cards are accepted: American Express, Mastercard, Visa, and Discover.
Online tickets: Please print out your ticket receipt and bring with you to the theater or be prepared to show it on your mobile device.
Box Office: Tickets are also available for purchase at the concessions stand. Concessions open 30 minutes prior to showtime of first screening of the day.
Credits for Online Ticket Purchases: If you cannot attend a regularly scheduled screening, you may request a credit for your online ticket purchase, provided that the request is made via email or in person at least 60 minutes before the screening. Your credit will be put on a gift card that can be used to purchase future tickets at the Crandell. Special event tickets (like Crandell LIVE!, etc) are non-refundable and non-transferable.
For updated movie information, call 518.392.3331 for an automated recording. For lost and found, call 518.392.3445 and leave a message.
Questions? Email crandelltheatretickets@gmail.com.